Tulipanna reserves the right to protect and respect its customers privacy. All information will remain confidential.
Should you require to cancel your order, money will be refunded less a $10.00 Administration Fee. Cancellations received within 24 hrs will be charged a 25% surcharge of the total value of the order. All orders placed online or over the telephone will be credited back to the original credit card which the order was purchased.
Tulipanna will resend flowers if the reasons being are genuine, or a gift voucher may be issued.